TOURISM STORYTELLING, DAMPAKNYA TERHADAP NIAT PERILAKU WISATA DI KAWASAN DANAU TOBA KABUPATEN SAMOSIR, SUMATERA UTARA
DOI:
https://doi.org/10.47608/jki.v16i12022.77-85Keywords:
re-visit intention, storytelling, word of mouthAbstract
The Ministry of Tourism and Creative Economy affirmed the establishment of storynomics strategy based on cultural wealth and is part of tourist areas promotion carried out with storytelling narratives, packaged in interesting content based on local culture. This research took place in Huta Siallagan Samosir Lake Toba Cultural Tourism Area. It aims to see whether tourism storytelling has a positive impact on consumer tourism behaviour intentions through WOM Intention and re-visit or not. The survey was conducted online by spreading questioner to tourist and managers of tourist areas. The analysis method is frequency, reliability, factor, and regression. The hypothesis test results showed that education, description, uniqueness, emotions, uniqueness of property, and ease of understanding in tourism storytelling that influenced WOM Intention. Among all the influencing factors, ease of understanding in storytelling is dominant and followed by attractive property tourism storytelling also affects the Re-visit intention
Downloads
References
Agung, A. A. G., Suprina, R., & Pusparini, M. (2019). The Paradigm of Cosmovision – Based Conservation. TRJ Tourism Research Journal, 3(2), 167. https://doi.org/10.30647/trj.v3i2.63
Bargeman, B., & Richards, G. (2020). A New Approach to Understanding Tourism Practices. Annals of Tourism Research, 84, 102988. https://doi.org/10.1016/j.annals.2020.102988
Belk, R. W. (1974). Application and Analysis of the Behavioral Differential Inventory For Assessing Situational Effects in Buyer Behavior. Advances in Consumer Research, 1(3).
Berger, J., & Milkman, K. L. (2012a). What makes online content viral? Journal of Marketing Research, 49(2), 192–205. https://doi.org/10.1509/jmr.10.0353
Berger, J., & Milkman, K. L. (2012b). What Makes Online Content Viral? Journal of Marketing Research, 49(2), 192–205. https://doi.org/10.1509/jmr.10.0353
Boswijk, A., Thijssen, T., & Peelen, E. (2007). A New Perspective on the Experience Economy.
Bowen, D. (2017). Book Review. Consumer Behaviour in Tourism. Tourism Management, 61, 434–435. https://doi.org/10.1016/j.tourman.2017.02.015
Chang, Y. T. (2008). The Research on How Audience Interprets the Korean TV drama “Kim Sam Soon” [Master Thesis]. National Chiao Tung University.
Dann, G. (2006). The Language of Tourism. CAB International.
Escalas, J. E. (2004). Narrative Processing: Building Consumer Connections to Brands. Journal of Consumer Psychology, 14(1–2), 168–180. https://doi.org/10.1207/S15327663JCP1401&2_19
Festivalia, F., Enggriani, M., & Pramanik, P. D. (2019). The Impact of Tourism on Village Society. TRJ Tourism Research Journal, 3(2), 178–187. https://doi.org/10.30647/trj.v3i2.59
Gallo, C. (2014). Talk Like TED: The 9 Public-Speaking Secrets of the World’s Top Minds. St. Martin’s Griffi.
Ghozali, I. (2018). Aplikasi Analisis Multivariate Dengan Program IBM SPSS 25 (9th ed.). Badan Penerbit Universitas Diponegoro.
Hartman, S., Parra, C., & de Roo, G. (2019). Framing Strategic Storytelling in the Context of Transition Management to Stimulate Tourism Destination Development. Tourism Management, 75, 90–98. https://doi.org/10.1016/j.tourman.2019.04.014
Jaworski, A., & Pritchard, A. (2005). Discourse, Communication and Tourism. In Discourse, Communication and Tourism (Vol. 5). Channel View Publications. https://doi.org/10.21832/9781845410216
Kim, H. (2009). A Study on the Model of Tourism Storytelling Based on Tourist’s Participation: Applying the Interactive Digital Storytelling Technique [Master Thesis]. Kyunghee University.
Kim, H. (2010). Study on the Effect of Attributes of Tourism Storytelling for the Perception of Destination Attractiveness, Brand Equity and Brand Value [PhD Thesis]. Dong A University.
Kim, H., & Richardson, S. L. (2003). Motion Picture Impacts on Destination Images. Annals of Tourism Research, 30(1), 216–237. https://doi.org/10.1016/S0160-7383(02)00062-2
Kim, S. (2008). A Study on the Effect of Storytelling Attributes of Cultural Tourism Resources for Tourists Satisfaction [Master Thesis]. Sejong University.
Kim, S. (2010). Extraordinary Experience: Re-Enacting and Photographing at Screen Tourism Locations. Tourism and Hospitality, Planning and Development, 7(1), 59–75. https://doi.org/10.1080/14790530903522630
Loebbert, M. (2005). Storymanagement: Der narrative ansatz fu¨r management und beratung (H. J. Wu, Trans.). Business Weekly Publications.
Martin, B. A. S., Jin, H. S., Wang, D., Nguyen, H., Zhan, K., & Wang, Y. X. (2020). The Influence of Consumer Anthropomorphism on Attitudes Towards Artificial Intelligence Trip Advisors. Journal of Hospitality and Tourism Management, 44, 108–111. https://doi.org/10.1016/j.jhtm.2020.06.004
McAdams, D. P. (1998). The Role of Defense in the Life Story. Journal of Personality, 66(6), 1125–1146. https://doi.org/10.1111/1467-6494.00044
McCabe, S., & Foster, C. (2006). The Role and Function of Narrative in Tourist Interaction. Journal of Tourism and Cultural Change, 4(3), 194–215. https://doi.org/10.2167/jtcc071.0
Myers, D., & Kitsuse, A. (2000). Constructing the Future in Planning: A Survey of Theories and Tools. Journal of Planning Education and Research, 19(3), 221–231. https://doi.org/10.1177/0739456X0001900301
Park, S., Hahn, S., Lee, T., & Jun, M. (2018). Two Factor Model of Consumer Satisfaction: International Tourism Research. Tourism Management, 67, 82–88. https://doi.org/10.1016/j.tourman.2018.01.007
Pera, R. (2017). Empowering the New Traveller: Storytelling as A Co-Creative Behaviour in Tourism. Current Issues in Tourism, 20(4), 331–338. https://doi.org/10.1080/13683500.2014.982520
Richards, G. (2020). Designing Creative Places: The Role of Creative Tourism. Annals of Tourism Research, 85, 102922. https://doi.org/10.1016/j.annals.2020.102922
Teng, I. (2013). The Effect of Empathy and Involvement to Consumers Decision Making in Storytelling Marketing [Master Thesis]. Asia University.
Tilden, F. (2007). Interpreting Our Heritage (4th ed.). University of North Carolina Press.
Tooke, N., & Baker, M. (1996). Seeing is Believing: The Effect of Film on Visitor Numbers to Screened Locations. Tourism Management, 17(2), 87–94. https://doi.org/10.1016/0261-5177(95)00111-5
Westbrook, R. A. (1987). Product/Consumption-Based Affective Responses and Postpurchase Processes. Journal of Marketing Research, 24(3), 258–270. https://doi.org/10.1177/002224378702400302
Yang, J. I., In, O. N., & Lee, T. H. (2010). Tourists Expectation of Destination Love Mark from Tourism Storytelling. The Tourism Sciences Society of Korea, 43(5), 155–176.
Yang, Y. K. (2018). A Study on the Correlations among Tourism Storytelling, Perception of Touristic Attractiveness and Behavioral Intention for Baekje Historic Areas. International Journal of Pure and Applied Mathematics, 118(24), 1–15.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2022 Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia

This work is licensed under a Creative Commons Attribution 4.0 International License.